Ops Terminal
Cut investigation time

Start every investigation with the full picture.

Ops Terminal gathers evidence from the tools your team already uses and prepares investigations automatically — so analysts resolve cases faster.

Available formacOSWindows
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Built by founders from GeoComply and Brex.

Why teams buy Ops Terminal

Scale ops without scaling headcount.

The analysts aren’t going away. Ops Terminal makes them faster — and that shows up in throughput, onboarding, and headcount you didn’t have to add.

01

More cases per analyst

Analysts spend less time gathering evidence and more time making decisions.

02

Faster onboarding

New analysts follow the same investigation workflow as your most senior reviewers.

03

Fewer missed checks

Required evidence appears automatically — before a decision gets made.

04

No large integration project

Works alongside the tools and portals your team already uses. Nothing to rip out.

The problem

Investigations don’t scale.

Your best analysts know where to look. Everyone else hunts — opening systems, re-running searches, rebuilding context from scratch. As volume grows, teams just add headcount. Ops Terminal changes that.

Ops Terminal works with your existing stack
Internal admin toolsRetool, internal CRMs
KYC / identity vendorsOnfido, Persona, Jumio
Geolocation / device intelligenceSEON, Sardine
Payment processorsStripe, Adyen
Fraud platformsSift, Unit21
Spreadsheets / CSVs
Public / open-source checksOpenSanctions, WHOIS
Example vendors shown for illustration; all trademarks belong to their respective owners.
How it works

The analyst starts with context instead of collecting it.

One workflow, every case. The evidence is ready before the analyst opens the case — so the work is judgment, not data entry.

1
A case becomes a workspaceFrom Slack, a queue, or your case system — a focused workspace appears instantly.
2
Evidence gathers itselfProfile, transactions, KYC, device, and geo — pulled automatically from the tools you already use.
3
The system catches what you’d missRequired checks run; mismatches, risk signals, and missing evidence are flagged.
4
Decide, and it writes backThe analyst decides with full context; a source-backed note is written back to the source system.
For analysts

The part your team will actually love using.

Fewer tabs, fewer repeated searches, fewer context switches — and you never lose your place when the next case lands.

Available formacOSWindows

  • Pre-warmed case tabs

    Every tool a case needs loads in the background before you arrive — no waiting on slow vendor portals.

  • Automatic workspace creation

    A Slack message or Zendesk ticket spins up a ready workspace, built from the case cues your team already uses.

  • Search every tool at once

    One query fans out across every connected system in parallel — nothing left siloed.

  • Keyboard-first navigation

    Jump to any case, tool, or action without reaching for the mouse.

  • Continuous workspace state

    Tabs and progress save as you work — jump between cases and each one is exactly where you left it.

  • Full case history

    Reopen a case from months ago and see exactly how it was handled — pick the thread back up in seconds.

Use cases

Built for the reviews that eat your team’s day.

Each follows the same shape: a trigger comes in, evidence is gathered, and the analyst acts with full context.

Withdrawal / payment review

Trigger
High-volume withdrawal flagged for manual review
Systems
Slack queue · internal admin · KYC vendor · payment processor
Gathers
Account standing, transaction history, identity match, device & geo signals, prior reviews
Output
Source-backed recommendation, drafted note, approve / hold / escalate
Measurable
Prep time per case and cases cleared per analyst-hour

Account takeover review

Trigger
Suspicious login, device change, or PII edit
Systems
Auth logs · device intelligence · geolocation · internal profile
Gathers
Login & device timeline, IP / location shifts, PII changes, contact-detail edits
Output
The story of the account on one timeline, color-coded by risk
Measurable
Missed-signal rate and time to a confident decision

Linked-account investigation

Trigger
One seed account suspected of multi-accounting
Systems
Internal profiles · payment methods · device graph · address data
Gathers
Shared devices, payment methods, addresses, and login events across the network
Output
Selected evidence across related accounts — without opening 90 profiles by hand
Measurable
Network coverage per investigation and rework avoided
Built for sensitive workflows

Powerful evidence gathering, inside the lines.

Designed for the way risk and compliance teams have to operate.

Minimal data retention

Keeps source links and audit trails, not copies of sensitive data. You control what is stored.

Uses existing authenticated sessions

Runs against the tools your analysts are already signed in to — not a cloud crawler.

Human approves every action

Ops Terminal prepares and recommends. It makes no autonomous final decisions.

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The real bottleneck

Operations moves. Engineering follows.

Most investigation tools are built like software projects: requirements are gathered, engineering builds, operations waits — and then the workflow changes again. Ops Terminal closes the gap by letting operations teams own their investigation workflows directly.

Operations teams know exactly what they need. Getting it built is the hard part — every change becomes another engineering request:
  • A new vendor is added
  • A new workflow appears
  • A regulator changes requirements
  • A manager wants additional checks
  • A new team needs something slightly different

By the time the feature ships, the workflow has already evolved. Ops Terminal puts workflow configuration in the hands of the people doing the work — no roadmap review required.

Which investigation consumes the most analyst time?

Start there. We’ll show you how Ops Terminal prepares the review before the analyst begins.

Book a workflow review
See what you’re missing (we think you’ll like it).